Privacy Policy

Who we are

Our website address is: https://mentalklincs.uk.

Data Protection

We are bound by The Data Protection Act 2018 and the UK’s implementation of the General Data Protection Regulation (GDPR)

As such, you will note the below sections explaining more about how your data, and ours, is protected.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

You may have been asked to accept cookies on this website, upon first visit. This, as always, is your prerogative as to how you proceed, but if there are any concerns or issues with the Cookie process, please email hello@mentalklincs.uk

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We do not share your data with anyone, unless there is significant risk or issue with you, your family, or your personal circumstances. In each case, you will be notified of us using your data in advance of it, and prior to giving your data for use in our events, you may well be reminded of this agreement.

How long we retain your data

We retain data for no longer than a period of 2 years (24 months) from the date it was given. You can, at any point, request we destroy our log of your data. To do so, please email hello@mentalklincs.uk and request this personally.

Complaints process

You have every right to inform us of any complaint or comment you wish to make about our services, in full confidentiality – in fact, we encourage this, as we consistently want to ensure our services are to the best standards available. If you wish to contact us for this, please email hello@mentalklincs.uk and clearly mark the subject title with the word “COMPLAINT” or other relevant title to ensure this gets to the correct person.

We will endeavour to respond to your email within 24 hours, but in some instances, this could be slightly longer. We will NEVER publish or send on any detail from this communication, unless it becomes a legal matter where this information is requested, or if the safety of another person is in question.